Plain answers about your data.

Kaflur Foods is a Tamil Nadu–based food manufacturer and infrastructure partner for modern food brands, operating this website at www.kaflur.com.

For anything in this policy — a question, a correction, a deletion request — write to support@kaflur.com or call/WhatsApp +91 800 800 7850. We respond to privacy requests the way we respond to everything else: within one business day.

Browsing analytics. We run our own first-party analytics — no Google Analytics, no advertising pixels, no third-party scripts of any kind. When you browse, we record the pages you visit, how long you stay, how far you scroll, the page that referred you, your device class (mobile, tablet, desktop) and your approximate location (country, region, city — derived from your IP address by our hosting provider; we do not store the IP address itself). To count returning visits, a random identifier is kept in your browser’s local storage. It contains nothing about you.

Enquiries. When you submit the contact form we collect your name, email, phone number, business type, requirement and message — that’s the point of the form. Be aware of one thing many sites do quietly and we’d rather say plainly: the enquiry is linked to the random analytics identifier above, which means once you enquire, we can see which pages that identifier visited before and after. We use this to understand what prospective customers care about — nothing else.

AI help with enquiries. To keep up with a small team’s inbox, the content of your enquiry and any follow-up messages you send us (by form, email or WhatsApp) may be read by an AI assistant — Google’s Gemini — that writes a short summary, suggests a reply and flags the next step for us. It is an aid, not a decision-maker: a person always reads the thread and sends any response. There’s a plain word about how this processor handles your data further down, under “Where your data is processed”. Prefer we never run your enquiry through it? Tell us at support@kaflur.com and we’ll keep your thread human-only.

Job applications. The careers form collects your name, email, phone, area of interest, portfolio link, message and CV. Your CV is never stored on web-accessible storage — it travels only as an attachment to our recruitment mailbox.

Newsletter. Your email address, used only to send you The Kaflur Journal. Every issue carries an unsubscribe link, and unsubscribing removes you from the list.

This site sets no cookies for visitors. None — not for analytics, not for advertising, not for preferences.

The only cookie on the entire site is a sign-in cookie for Kaflur staff accessing the internal admin dashboard. Unless you work here, you will never receive it.

What we do use is browser local storage: two random identifiers (one per browser, one per visit) that let our first-party analytics count visits without cookies and without knowing who you are. You can remove them at any time by clearing this site’s data in your browser settings — the site works identically without them.

We use a small number of infrastructure providers to run the site: Vercel (hosting — it derives the approximate location from your IP), Neon (our database), Zoho Mail (email delivery), Google Sheets (where job applications and the newsletter list are recorded) and Google’s Gemini AI (which summarises and drafts replies to enquiries, as described above). Their servers may be located outside India.

The Gemini part deserves the same plain treatment as the rest of this page: we use its free tier, and under Google’s terms for that tier Google may use the content we send it to improve their own products. In practice that means the words of an enquiry thread we analyse can leave our database and be seen by Google. We think the trade is worth it to answer you faster, but you get to decide for your own enquiry — email support@kaflur.com and we’ll process yours by hand instead.

We do not sell your data, share it with advertisers, or pass it to anyone beyond these processors. There is no cross-site tracking of any kind.

Browsing analytics: 24 months, then deleted automatically.

Enquiries: 36 months from submission, then deleted automatically — long enough to serve a slow-moving B2B conversation, no longer.

Job applications and CVs: up to 12 months in our recruitment mailbox, then deleted.

Newsletter: until you unsubscribe.

Under India’s Digital Personal Data Protection Act (and, where it applies to you, equivalent law elsewhere), you can ask us: what data we hold about you, to correct it, or to erase it. You can withdraw any consent you’ve given — unsubscribing from the newsletter is one click, and everything else is one email.

Send requests to support@kaflur.com. Our grievance contact is the same address; we acknowledge within one business day and resolve as the law requires.

To request deletion of the personal data we hold about you — including any WhatsApp, email, or web enquiry messages and contact details — email support@kaflur.com from the address or with the phone number you contacted us on, with the subject “Delete my data”. You can also message +91 800 800 7850 on WhatsApp.

We verify the request against the contact it relates to, delete the associated data, and confirm — within 30 days (usually within one business day). This is free, and applies whether you reached us through the website, email, or WhatsApp.

kaflur.com is a business-to-business site. It is not directed at children and we do not knowingly collect children’s data.

When the site’s data practices change, this page changes with them, and the date below changes too. We don’t alter data practices silently.